Bridging the fiber network operations gap: Sending out crews - part 2.

In this episode, we continue the conversation on crew deployment—focusing on a major industry challenge: getting the right data to technicians before they reach the site.

Ellie Puls, James Roche, and Stefan Schneider explore how siloed data, over-specialization, and limited field access are slowing operations. They discuss how mobile tools and real-time mapping are transforming expectations—and what organizations must do to enable faster resolutions and empower field teams to act decisively.

Stay tuned for the next episode as they explore how telecom operators can transform network operations from a cost center into a competitive advantage by breaking down data silos, enabling real-time mobile access, and leveraging AI.