AI quality control powers productivity.

The 2024 Service Leader’s Agenda shows that 72% of service leaders are investing in new technologies, with a renewed focus on workforce productivity, first-time fix rates and throughput. As customer expectations rise, organizations increasingly rely on extended networks to increase efficiency, yet must balance speed with quality. To achieve this, many are turning to automation.

Thomas Thullier explains how service leaders use AI and computer vision to automate quality control, ensuring consistent, high-value performance across their entire network.

Presenters:

John Carroll, CEO, Service council

Thomas Thullier, Head of AI Solutions, IQGeo